Terms of Use
Real Estate Solutions Group, Inc.
www.theresolutionsgrp.com
Effective Date: Jan 14, 2022
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE.
By accessing or using www.theresolutionsgrp.com, you agree to be bound by these Terms of Use. If you do not agree, please discontinue use of this website immediately.
1. Acceptance of Terms
These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Real Estate Solutions Group, Inc. ("TRESG," "we," "us," or "our"), a Virginia corporation engaged in mortgage field services, property inspections, and related services.
By accessing, browsing, or using our website located at www.theresolutionsgrp.com (the "Site"), submitting any form or application through the Site, or communicating with us via SMS, email, or phone, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
These Terms apply to all visitors, contractors, inspectors, clients, and any other users of the Site.
2. Changes to These Terms
TRESG reserves the right to modify, update, or replace these Terms at any time at our sole discretion. When changes are made, we will update the Effective Date at the top of this document. We may also provide additional notice of material changes via email or a prominent notice on the Site.
Your continued use of the Site following the posting of updated Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.
3. Permitted Use of the Site
3.1 Authorized Use
You may use the Site for lawful purposes only, including to:
• Learn about TRESG's services and service areas
• Submit inquiries or requests for information
• Apply to become a contractor or field inspector
• Access the contractor login portal (if authorized)
• Review policies, contact information, and operational updates
3.2 Prohibited Conduct
You agree that you will NOT use the Site to:
• Violate any applicable federal, state, or local law or regulation
• Engage in any activity that is fraudulent, deceptive, or misleading
• Transmit any unsolicited commercial communications (spam)
• Attempt to gain unauthorized access to any portion of the Site or its related systems
• Upload, transmit, or distribute any virus, malware, or malicious code
• Scrape, crawl, or systematically extract data from the Site without our prior written consent
• Impersonate TRESG, any TRESG employee, client, or contractor
• Interfere with or disrupt the integrity or performance of the Site
• Use the Site to collect or harvest personal information about other users
TRESG reserves the right to suspend or terminate your access to the Site at any time, without notice, for any violation of these Terms or for any other reason at our sole discretion.
4. Contractor and Inspector Applications
Individuals who apply to become contractors or field inspectors through the Site are subject to TRESG's contractor onboarding requirements, background check policies, and independent contractor agreements. Submission of an application through the Site does not guarantee acceptance into TRESG's contractor network.
By submitting an application, you certify that all information provided is accurate, complete, and truthful. You agree that any misrepresentation may result in the immediate disqualification of your application or termination of any existing contractor relationship.
5. Contractor Login Portal
5.1 Account Credentials
Authorized contractors may access TRESG's contractor portal using credentials issued by TRESG. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify TRESG immediately at This email address is being protected from spambots. You need JavaScript enabled to view it. if you suspect any unauthorized use of your account.
5.2 Account Restrictions
Your portal account is personal and non-transferable. You may not share your login credentials with any other person or entity. TRESG reserves the right to disable or terminate any account at any time, without notice, for any reason, including suspected misuse or breach of these Terms.
6. SMS and Text Message Communications
By providing your mobile phone number and opting in to SMS communications, you agree to receive text messages from TRESG related to contractor assignments, inspection updates, appointment reminders, and other operational communications. Standard message and data rates may apply.
You may opt out at any time by replying STOP to any message from us. For assistance, reply HELP or contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. For full details on how we handle SMS data, please review our Privacy Policy.
7. Intellectual Property
7.1 TRESG Content
All content on the Site, including but not limited to text, graphics, logos, photographs, images, audio clips, and software, is the property of Real Estate Solutions Group, Inc. or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.
7.2 Limited License
TRESG grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for its intended purposes as described in these Terms. This license does not include the right to:
• Reproduce, copy, distribute, or sell any content from the Site
• Modify or create derivative works based on Site content
• Use any data mining, robots, or similar automated data-gathering methods
• Download or copy account information for the benefit of any third party
Any unauthorized use of Site content will terminate this license and may violate applicable copyright and trademark laws.
7.3 Trademarks
The TRESG name, logo, and related marks are trademarks of Real Estate Solutions Group, Inc. You may not use our trademarks without our prior written consent.
8. Third-Party Links and Content
The Site may contain links to third-party websites, including social media platforms such as Facebook. These links are provided for your convenience only. TRESG does not endorse, control, or assume any responsibility for the content, privacy practices, or availability of any third-party websites.
Your use of any third-party website is governed by that site's own terms and policies. We encourage you to review them before providing any personal information.
9. Disclaimers and Warranties
9.1 As-Is Basis
THE SITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, TRESG DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
9.2 No Guarantee of Accuracy
TRESG makes reasonable efforts to ensure that the information on the Site is accurate and up to date. However, we make no representations or warranties as to the accuracy, completeness, timeliness, or reliability of any information on the Site. You use such information at your own risk.
9.3 No Guarantee of Availability
TRESG does not guarantee that the Site will be available at all times, uninterrupted, or free from errors, viruses, or other harmful components. We reserve the right to modify, suspend, or discontinue the Site at any time without notice.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REAL ESTATE SOLUTIONS GROUP, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO:
• Your use of or inability to use the Site
• Any content obtained from the Site
• Unauthorized access to or alteration of your information or transmissions
• Any third-party content or services linked through the Site
• Any other matter relating to the Site or these Terms
IN NO EVENT SHALL TRESG'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE EXCEED ONE HUNDRED DOLLARS ($100.00).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.
11. Indemnification
You agree to defend, indemnify, and hold harmless Real Estate Solutions Group, Inc. and its officers, directors, employees, agents, and contractors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
• Your violation of these Terms
• Your use of the Site in a manner not authorized by these Terms
• Your submission of inaccurate or false information through the Site
• Any third-party claims arising from your actions or omissions in connection with the Site
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.
12.2 Jurisdiction and Venue
Any dispute arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in the Commonwealth of Virginia. You hereby consent to personal jurisdiction in those courts and waive any objection to such jurisdiction or venue.
12.3 Informal Resolution
Before filing any formal legal claim, you agree to contact TRESG at This email address is being protected from spambots. You need JavaScript enabled to view it. and provide a written description of your dispute. The parties will attempt in good faith to resolve the dispute informally within thirty (30) days of notice.
13. Privacy
Your use of the Site is also governed by our Privacy Policy, available at www.theresolutionsgrp.com, which is incorporated into these Terms by reference. By using the Site, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.
14. Electronic Communications and Consent
By using the Site or communicating with us electronically, you consent to receiving communications from TRESG electronically. We may communicate with you by email, text message, or by posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
15. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and any applicable contractor agreements, constitute the entire agreement between you and Real Estate Solutions Group, Inc. with respect to your use of the Site and supersede all prior or contemporaneous agreements, representations, warranties, and understandings regarding the same subject matter.
17. Waiver
The failure of TRESG to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will only be effective if made in writing and signed by an authorized representative of TRESG.
18. Contact Information
If you have any questions, concerns, or feedback about these Terms, please contact us:
Company: Real Estate Solutions Group, Inc.
Address: Rockingham, Virginia
Phone: 1-800-550-9754
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.theresolutionsgrp.com